Returns & cancellations - Money back guarantee

We want you to be happy with your online purchase, therefor all customers have the right to return products within fourteen (14) days from the delivery of your order. 

All returned products must be in perfect condition. The Hairworthy products must be unused, undamaged and with unbroken sealing. Please note that customers pay for the shipping cost to Hairworthy LTD and we recommend you to send the product(s) with track and trace.


Hairworthy are not held accountable for any returns that are lost when being returned. Products attempted to be returned after the fourteen (14) days or without the above conditions will not be accepted.

Our Money Back Guarantee policy cover returns and cancellations of products within fourteen (14) days of purchase if the package is sealed, returned and you have the proof of purchase. Return address:

Hairworthy LTD

134 Haydons road

SW19 1AE, London

United Kingdom


Refunds will be issued when the returned product arrives to Hairworthy LTD. You will receive the refund in the same payment method you used for your purchase. Please allow up to fourteen (14) days for the refund, depending on your bank.

To return or cancel your order* you must inform us by emailing Please include you full name, contact details, order number and reason for the return.

*Cancellations can only be made before the order is dispatched. If the order is marked as dispatched please note that you can still excercise the right to return the product once arrived.